Forum Discussion
MCurtis970
Mar 01, 2022Copper Contributor
Unable to Access Play Store
So, I've had an ongoing issue with my Pixel 4 XL running Android 12 that I've been ignoring until it really got in my way. That's finally happened. I'm unable to access the managed Play Store on ...
Mar 02, 2022
If it's a BYOD device, you have access to the normal Play Store with your own account. The Managed one has it's own Google account and it used to publish/install apps on Android.
- MCurtis970Mar 02, 2022Copper ContributorThanks for the reply!
That was my experience previously with my Galaxy s5. Now, when trying to add my work Google account I get a "Blocked by your IT admin" message. I reviewed our config and I don't see where this would be blocked in Intune.
Something I hadn't considered is our Android Enterprise settings, which I don't have access to. Before I continue further, I'm going to try a factory reset and see if the issue persists.- Mar 10, 2022And did the issue persist?
- MCurtis970Mar 11, 2022Copper ContributorGot a chance to work on this this morning. I didn't do a full factory reset, only re-applied MDM. I'm now able to access the managed Play Store.