Forum Discussion
chrisgleason78
Jun 19, 2025Copper Contributor
Subject: Best Practices for Aligning UPNs in Hybrid Entra ID + Intune Environment
Hello, I’m seeking guidance on best practices for aligning user identities in a hybrid Microsoft 365 environment, particularly regarding UPN consistency and device enrollment into Intune. Environme...
ike002
Jul 16, 2025Copper Contributor
In a Hybrid Azure AD environment, when logging into the on-premises AD, the login user's UPN is used to attempt to obtain the Azure AD PRT.
Therefore, if the UPN does not match, the PRT acquisition fails, and the Intune registration using the PRT also fails.