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SSChew's avatar
SSChew
Copper Contributor
Apr 09, 2026

SSID connection using intune pushed profile kept prompting manual login

Hi, anyone encountered an issue where users connecting to an SSID with 802.1X authentication using an Intune-pushed Wi-Fi profile (with credential caching enabled) are still being prompted to enter their credentials manually? However, it works fine by configuring the network connection protocol manually. Thank you. 

Intune

1 Reply

  • DerekMorgan2's avatar
    DerekMorgan2
    Copper Contributor
    Apr 13, 2026

    Hi SSChew​  — quick clarifier so we troubleshoot the right thing: what OS/platform are the affected devices (Windows, macOS, iOS/iPadOS, Android)?

    Also, what 802.1X/EAP method are you using (PEAP/MSCHAPv2 vs EAP‑TLS), and does the prompt happen every connect or only first-time / pre‑login?

    If you can, share a screenshot of the Intune Wi‑Fi profile settings (EAP type, SSO/caching options, user vs device assignment) and any client-side error/log at the time of the prompt. Happy to dig into it with you.