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ChelseaSchultz's avatar
ChelseaSchultz
Copper Contributor
Oct 06, 2022

Shared iPad for Business Complex Passcode

The restriction on Shared iPads for business that requires a Complex Passcode just to unlock the device is preventing us from being able to use this feature. It's such a terrible experience for our field workers who would be constantly having to type a complex alphanumeric code just to access their device vs a standard number pin. Is there any timeline on getting this complex passcode requirement reduced? 

 

Not sure where to post this request/suggestion now that User Voice is gone.

Intune
Passcode
Shared iPad

1 Reply

  • NeilAtUniting's avatar
    NeilAtUniting
    Brass Contributor
    Nov 23, 2022
    I hear you. We have a similar situation.
    This is an Apple limitation (not MS or Intune). In shared mode Apple enforces that a complex passcode is used. The only way for iPad users to be able to use a 4/6-digit PIN or biometrics (FaceID or fingerprint) is on user enrolled iPads (IE, not shared-mode).
    This functionality is by design.
    https://learn.microsoft.com/en-us/mem/intune/enrollment/device-enrollment-shared-ipad#:~:text=Passcode%20complexity%20cannot%20be%20managed

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