Forum Discussion
Mac11385
Feb 07, 2024Copper Contributor
Saving photos and documents to internal storage - Android + Intune
Hi, i have enrolled some Android devices to Intune (cobo, fully managed devices). I have an issue with downloading data from outlook or onedrive or Teams to internal phone memory. When i download for example a photo from OneDrive and want to show this photo in Samsung Gallery i got strange thumbnail and i cant access this photo from galery app. I can only access this photo from Word, Excel or office app on the Android Phone.
Complience policy:
Encryption   
Require encryption of data storage on device.
App protection policy
Send ORG Date: Set to all apps
Recive data from other apps: ALL APPS
Encryption- set to require 
1) encrypt org data 
2) encrypt org data on enrolled devices
Thank You for advice
3 Replies
- Alexis__ChCopper ContributorAaaah... Thank you!! 
- Alexis__ChCopper ContributorSame issue here :) Did you find a solution? Best Regards 
 Alexis- Mac11385Copper ContributorEncrypttion was the problem. You can encrypt device but no organisational data.