Forum Discussion
Replacing motherboard autopilot
Hi,
Our device are added to autopilot using the windows autopilot script since we don't have a MPC.
A device was required a board replacement. We disabled bitlocker on the device and replaced the board.
Since this is the first time an Autopilot device was required a board replacement we didn't know there is a deregister + reregister device process we were required to do.
Is there a better way to manage this without the whole process which also includes resetting the device?
Thanks in advance, Rahamim.
- RahamimL: Nice news: It so now possible to replace the motherboard without running an resetup:
https://techcommunity.microsoft.com/t5/intune-customer-success/return-of-key-functionality-for-windows-autopilot-sign-in-and/ba-p/3583130
- RahamimL: Nice news: It so now possible to replace the motherboard without running an resetup:
https://techcommunity.microsoft.com/t5/intune-customer-success/return-of-key-functionality-for-windows-autopilot-sign-in-and/ba-p/3583130- Thank you so much!!! This will be most helpful later.
I also dive deeper into this topic but it is tricky because of the TPM to get this device to an reliable state again without a reimport of the hash and a resetup. (This is also the recommended way from microsoft)
Rudy_Ooms_MVPwrite a very good blog post to describe this topic: https://call4cloud.nl/2021/12/married-with-systemboards-976-tpm/- Haha.. you beat me to posting my blog 😛 But that blog should explain what happens underneath
Thank you Rudy_Ooms_MVP and Jannik_Reinhard for your reply.
In our case we have warrantied laptops and in this case (Luckily or not) the laptop that was required a board replacement was mine.
Just to understand it better If I create a "convert all targeted devices to autopilot" profile will this partially solve my issue?
Rahamim.
