Forum Discussion
tk093
Nov 05, 2019Iron Contributor
Removing MAM apps from iOS does not seem to remove all settings
Ok. Hopefully I can explain this. We are using MAM for our O365 apps. When we setup a fresh iOS device, we register it with Authenticator and the first time Outlook is setup we get prompted to cr...
Thijs Lecomte
Nov 05, 2019Bronze Contributor
Have you tried removing the Authenticator app? That is the broker for MAM on iOS
- tk093Nov 05, 2019Iron Contributor
Thijs Lecomte Oh yeah. Tried just uninstalling it. Tried deleting my credentials from it, de-registering it, then uninstalling it. It wouldn't bother me too much, but now that they released S/MIME for Outlook we're finding that once you install your personal S/MIME certs.. they go somewhere on the iOS device and there is no way to remove them, sans a hard reset of the device. And once your personal cert is on there, you can't replace it because it simply says it already exists.. so if somebody would put a bad cert on their device, we can't remove it.
Maybe that's unrelated to the other settings, but it's another thing that hangs around after everything is uninstalled from the device.