Forum Discussion
Remotely reset all settings
Sometimes when a iPad gets stuck and don't recieves new apps/settings and so on I manage that by doing a reset locally in settings. Is it possible to do that remotely from within Intune? I understand that I could test the buttons i attached but I'm away.
//Mattias
Mattias Löwdell Use the Wipe button, but don't check any of the boxes, then click Yes. As long as the device is connected to a network (wifi or cellular), the reset should start within a few seconds (mine do). It should take the device to factory default, then redeploy your baseline.
- Geekmaster614Copper Contributor
Mattias Löwdell Use the Wipe button, but don't check any of the boxes, then click Yes. As long as the device is connected to a network (wifi or cellular), the reset should start within a few seconds (mine do). It should take the device to factory default, then redeploy your baseline.
- Mattias LöwdellCopper Contributor
Geekmaster614 Ok today I hade the opportunity to try and it worked great! There are no boxes to check and the info before clicking Yes is weird or am I misunderstanding the text?
"This removes the device from Intune Management..."
The most important thing is that it works, thanks!!
- Geekmaster614Copper Contributor
Mattias Löwdell Glad that helped! I see check boxes with my Windows devices, just wanted to be sure you didn't check them if you saw them for your devices. That is correct, it removes it from Intune management, then it gets added back after the reset. As long as the device remains in your Endpoint Manager portal, they will automatically redeploy your baseline image once they connect to a network.