Forum Discussion
Reenroll Company Owned With Work Profile Android
I have been putting together a profile that will allow our company to enroll our Android devices into Intune as a Company Owned with Work Profile.
One question I currently have is, if we ever need to remove the Work Profile say for troubleshooting do we have to do a complete factory reset of the phone to reenroll it back into Intune? Seems crazy to have to do that just to test or try to fix something especially if the person has data on the personal side like pictures, apps, etc. Please let me that is not the case! LOL!
1 Reply
Hi BrentH72 ,
In general, if you only remove the work profile / company data, the personal side of the device should remain intact.
However, if you need to enroll the device again as Corporate-Owned with Work Profile, you should expect to go through the corporate enrollment process again, which usually means a factory reset and reprovisioning using QR code, enrollment token, Zero Touch, or Samsung KME.
So for troubleshooting, I would first try removing company data / retiring the device instead of wiping it. But for a clean corporate-owned reenrollment, a factory reset is normally the expected path.
