Forum Discussion
White Glove , Second time around
Darren_Bradley I didnt know we were already able to use the White Glove deployment options.
I have the same issue with a Windows 10 version, created last friday with the Media Creation tool 1903.
And will try the Wipe option as mentioned by Neil_a_Consultant and come back in a hour orso.
<update after 1 hour>
Wipe is not working since it has no Intune device id yet when importing the device.
Tried to reimport it (deleted all stuff related to the device) synced the devices and trying again.
<update after reimport>
Machine failed again, but i am able to wipe it. So waiting for the actions to complete...
<update after wipe>
It looks like it is 1 step further and fails (but says Succes in the Red screen).
That is the Prepare the device for MDM (my own translation, got a dutch win10 here).
Clicked on retry multiple times and after the 3rd time it passed the first part and stopped during the next phase (device phase). No info at all. The Red screen again with the Succes message.
Wiping the device again to see if it makes any difference.
<day2>
I removed the device from customer tenant and it is now imported in my own tenant.
Removed the Intune company portal in the ESP (guess this one is my issue right now) and waiting now.. But it seems like it never wants to install an app. Even increased the ESP wait time.
<day3>
So after all kind of checks and tests, i removed all test apps in my test tennant.
Now it will pass the 2nd part, but no Seal option yet (still see a Red screen with a Succes-msg), so my guess is that MS still has to do some things.