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DylanBrown's avatar
DylanBrown
Copper Contributor
Feb 14, 2024

Setting up set lock screen for all IOS Tablets

I'm relatively new to Intune and have managed to set up all 16 of our tablets on Intune.   Is there a way to set a default lock screen to these devices? I have tried this through the policies but c...
Intune
SebastiaanSmits's avatar
SebastiaanSmits
Iron Contributor
Mar 07, 2024
Yes this has nothing to do with groups, you already set it to all devices and that's fine for testing, when you move to prod and things in your environment get more complex you definitely need to think about your group structure.

As mentioned before are the devices supervised, you can check this by going yo your device in the Intune portal > Hardware device details > and check for the supervised key is set to Yes

https://learn.microsoft.com/en-us/mem/intune/remote-actions/device-inventory#hardware-device-details
DylanBrown's avatar
DylanBrown
Copper Contributor
Mar 07, 2024

SebastiaanSmits 

Thanks for the reply, after checking this it shows as no.

 

  • SebastiaanSmits's avatar
    SebastiaanSmits
    Iron Contributor
    Mar 07, 2024

    DylanBrown 

     

    Ok thats the reason this is a Supervised setting. Not sure if you are familiar with making devices Supervised. It is mandatory for your devices to be Supervised to use this feature, there is no way around.

     

    There are two mechanisms: Apple Business Manager (ABM) and Apple Configurator, ABM is preferred but you need a Reseller chain. 

     

    Apple resource for ABM: https://www.apple.com/business/docs/site/Apple_Business_Manager_Getting_Started_Guide.pdf

     

    To set it up with Intune:

    https://learn.microsoft.com/en-us/mem/intune/enrollment/tutorial-use-device-enrollment-program-enroll-ios

     

    Apple Configurator: https://support.apple.com/en-gb/guide/apple-business-manager/axm200a54d59/web

     

     

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    • DylanBrown's avatar
      DylanBrown
      Copper Contributor
      Mar 07, 2024
      Ah ok, yes so we purchased 16 through our supplier who set them up on ABM, these were then brought across into Intune so not sure why this wouldn't be classified as supervised?

      The middle link you sent is actually the one I followed when setting them up.

      Very strange
      • SebastiaanSmits's avatar
        SebastiaanSmits
        Iron Contributor
        Mar 07, 2024

        DylanBrown 

         

        When you go to Devices > iOS/iPadOS > iOS/iPadOS enrollment > Enrollment Program Tokens > click your ABM conection > Devices -- do you see your devices there and to they have a Profile Assigned?

         

        And if you go Devices > iOS/iPadOS > iOS/iPadOS enrollment > Enrollment Program Tokens > click your ABM conection > Profiles > click on your Enrollment Profile > Properties > Management Settings > is Supervised set to Yes ?

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