Forum Discussion
Re-Enabling Lost Devices
Thank you for your input! I am able to enable and disable lost mode under normal circumstances, which is what your blog detailed. How would you go about connecting a device in lost mode to a known wifi? As far as I know, it is not possible. Furthermore, my terminated employees are from all over the country, and as such, if they ever ran a network reset, the known wifi networks may be thousands of miles away. As such, unfortunately, this feedback is not helpful for my particular issue. Nonetheless, I appreciate the response. Moe_Kinani
Jonny_Palm Hi there I'm having a similar issue , what happens if you delete the device out of intune in the following scenario.
1) Enable Lost Mode
2) Disable Lost Mode (Pending) because phone cant connect to wifi / internet
3) Delete Device from Intune
I would assume a factory reset is required if the phone is deleted from intune
- Patrick_BumbrayUSODec 06, 2023Copper Contributor
GDS76 Did you ever solve this issue with lost device? I swapped SIM cards in the device with a working device, but it doesn't appear to be getting data. It has signal for cellular phone service, but I can't tell if it is connecting to data and I can't get it connected to a wifi connection.
- RicardotjeDec 07, 2023Copper Contributor
Just resolved the same issue at one of our company iphones by replacing the sim with a sim without pin. After placing the sim without a pin the iphone was ready to use again in a few seconds.