Forum Discussion

Brass Contributor

Jun 25, 2020

Solved

After AutoPilot, devices showing Require BitLocker Not Compliant

Windows 1909 (OS Build: 18363.900). Surface Book 2 No config Manager. All Azure AD. No on premise servers.. folks, when autopilot done and user login, device in Intune showing Require Bi...

Intune

Moe_Kinani
Jun 26, 2020
Hi Arif,

First thing csme to my mind is TPM or BIOS issue, have you met the perquisites like latest BIOS update and TPS 2.0 with ready status?

Moe

RuskinF

Brass Contributor

Jun 26, 2020

Hi Orion-Skol

Have you updated the BIOS?

Updating the BIOS and drivers would solve the issue.

Oliver Kieselbach
MVP
Jul 01, 2020
I agree with RuskinF, most of the time updating drivers and firmware resolves these issues. Only very old devices 5+ years may have problems which are unresolvable, but they are in general TPM 1.2 and dated in terms of updated firmware etc. So, go ahead and update the drivers and firmware and check for compliance again.
- Orion-Skol
  Brass Contributor
  Jul 01, 2020
  you guys were right. I thought for surface all drivers and firmware updates from windows updates and windows were all update to date. but apparently not. so I had download drivers (msi file from Microsoft). Installed on 3 different models and they are all showing complaint...
  
  So now I have created dynamic model groups in AAD, created apps for all models drivers, assigned to groups... seems like working great.... Thanks for all help...