Forum Discussion
QuickAssist Error 1002 - can we no longer run this as a non-admin user on windows 11?
So the problem is with Microsoft Edge WebView2.
If you manually kill all the processes for it in task manager, delete it from program files, clean 2 registry entries and reinstall the latest version ,it also puts some of the files in user profile app data and then in magically works. Does not have this issues if you are admin on computer, but if you are a standart user then this is the only way to make it work. :D
so well done by Microsoft for loving the IT guys who need to apply this fix manually.
- MonkeyNutCharlieApr 22, 2025Copper Contributor
Thanks for your insight here. I focused on refreshing EdgeWebView2 with the 'evergreen installer'
https://developer.microsoft.com/en-gb/microsoft-edge/webview2?form=MA13LH#download
This seemed to work on one of the devices. On the rest it didn't.
Can you confirm which regkeys and which edgeview folders you deleted?
Thankyou! - chris_zhApr 14, 2025Copper Contributor
I got QuickAssist working once, but I can't remember exactly what caused it. After a reboot, however, the problem returned. I also created a new user account with standard permissions. QuickAssist worked there, too, but only until the next reboot.
- chris_zhApr 14, 2025Copper Contributor
Thank you for sharing your solution.
I spent two hours in a chat with Microsoft-Support, but as expected no solution.
I tried the steps you mentioned, but don't get it to work.
Which two reg-keys exactly did you clean?