Forum Discussion
ElenaJ05
Feb 22, 2023Copper Contributor
Profile Not Found When installing Management Profile in iOS Device
Is there anyone here experience the error "Profile Not found. Try downloading and installing the profile again." during the installation of profile in company portal? Management Profile was successfu...
LukeWeb335
Mar 06, 2023Copper Contributor
We just discovered 3 users who have this same issue, and it looks like it occurred roughly the same time as yours. When re-adding the profile we get that error message. Even with the error, the users' outlook will work, but then after ~2 days they always get a compliance error again and we have to remove/re-add the profile, get the same error, rinse and repeat. This is only affecting 3/~50 users for us.
ElenaJ05
Mar 07, 2023Copper Contributor
Are the affected devices experiencing the issue until now or it was resolved after several remove/re-adding of profile?