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Tim_Beer's avatar
Tim_Beer
Copper Contributor
Jun 07, 2022

Possible bug found with App Protection and Teams

In the last 2 weeks started seeing this, and have tested in 2 tenants and both doing the same.

 

Only happens on Registering / App Protection Policy applying.

 

 

 

 

The Encrypting Teams message just doesnt go away and only way to get around it is quit teams and reopen.

 

 

You can wait 30 mins / an hour it doesnt ever complete

 

Wondering if Encryption is actually applying and or if its just a bug with latest Teams

 

Happens when a APP is applied to Teams and only on Android

 

 

 

Mobile Application Management (MAM)

7 Replies

  • Satish320's avatar
    Satish320
    Copper Contributor
    Sep 19, 2023

    Tim_Beer 

     

    I am getting error while opening Teams-in Android mobile. It is showing encrypting after 1 hr also.I see quick message and disappear in 30 sec. Encryption is failed in data base. Can you please help me resolve.

     

    Best Regards,
    Satish

  • SubAstral's avatar
    SubAstral
    Copper Contributor
    Aug 22, 2023

    Tim_Beer 

    I also experienced the same issue after Teams app updated on the background on my Android phone. What helped was to reinstall both teams and Company Portal app that is needed for it work in my office. Re-installing Teams only didn't work but Company P{ortal app solved it for me. 

  • Oktay Sari's avatar
    Oktay Sari
    Iron Contributor
    Jun 07, 2022
    Did not see this in the tenant I use and manage. Can you share your config?
    • Tim_Beer's avatar
      Tim_Beer
      Copper Contributor
      Jun 07, 2022

      Yes only things on are

       

      Prevent Cloud Backup

      Prevent Save except to OneDrive Sharepoint

       

      Encrypt Org Data

       

      All the rest is on allow so share data from apps etc all allowed Print Allowed

       

      Even Require Pin is on not required

      • Oktay Sari's avatar
        Oktay Sari
        Iron Contributor
        Jun 08, 2022

        Hi Tim_Beer, I can't reproduce this. If you can, than I would start thinking about contacting MS support, but perhaps someone else has seen this too. Sorry I can't help you. If you do have more info, than please share so we all can learn.

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