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MaheshKommanuru's avatar
MaheshKommanuru
Copper Contributor
Apr 20, 2021

Outlook App Update 4.2115 crashing on ios devices - Intune managed

This morning we started receiving a good number of tickets that their outlook on iOS devices is crashed after it was auto updated to 4.2115. Any others seen this issue yet? is it MDM related or widespread across all mobile devices?

22 Replies

    • Matt_MS885's avatar
      Matt_MS885
      Copper Contributor
      Hi,

      I am also getting reports of Outlook crashing when opening. Intune Managed

  • PriscillaP's avatar
    PriscillaP
    Copper Contributor
    Our org is having the same issue, any updates from MS support?
  • Just tested the outlook app version 4.2115. I could not detect any problem. When does the crash occur? Is it opening a specific mail or calendar?
    • MaheshKommanuru's avatar
      MaheshKommanuru
      Copper Contributor
      Thanks. Our devices are all Intune managed (Corporate dedicated & byod). The crash occurs as soon as we open the outlook app. As a workaround, We had to uninstall the app and reinstall it from app store to open it fine for end users; and disabled auto updates for now. MS Support team just acknowledged it as a wide spread Intune issue.
  • Hi,

    I am updating my outlook app on my test device/tenant right now... I will let you know the outcome

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