Forum Discussion
MaheshKommanuru
Apr 20, 2021Copper Contributor
Outlook App Update 4.2115 crashing on ios devices - Intune managed
This morning we started receiving a good number of tickets that their outlook on iOS devices is crashed after it was auto updated to 4.2115. Any others seen this issue yet? is it MDM related or widespread across all mobile devices?
22 Replies
- EvanCurtisCopper Contributor
MaheshKommanuru We are experiencing the same issue. Intune Managed devices.
- Rhino666Copper Contributor
Same Issue. Outlook Crashes upon opening. We use Meraki's MDM. MaheshKommanuru
- Matt_MS885Copper ContributorHi,
I am also getting reports of Outlook crashing when opening. Intune Managed
- PriscillaPCopper ContributorOur org is having the same issue, any updates from MS support?
- MaheshKommanuruCopper Contributor
PriscillaP They just collected logs and no clear resolution yet.
- Just tested the outlook app version 4.2115. I could not detect any problem. When does the crash occur? Is it opening a specific mail or calendar?
- MaheshKommanuruCopper ContributorThanks. Our devices are all Intune managed (Corporate dedicated & byod). The crash occurs as soon as we open the outlook app. As a workaround, We had to uninstall the app and reinstall it from app store to open it fine for end users; and disabled auto updates for now. MS Support team just acknowledged it as a wide spread Intune issue.
- Hi,
I am updating my outlook app on my test device/tenant right now... I will let you know the outcome