Forum Discussion
Outlook and Android 9 (Pie)
Sounds like a permissions issue. I have a similar issue sometime back, but it just had to do with local storage. Doesn't sound like it is the same issue as yours.
That's what I thought as well, but the prompt to allow access was granted and I've verified it in the work profile settings. The strange thing is that the exact same config policy and app protection policy is working effectively on Android 8. Outlook seems to be the only policy managed app on Android 9 that's having the problem receiving shared files from both the personal and work profiles, from non-policy managed apps. The workaround is to share the file to managed OneDrive, then send a copy to managed Outlook. Hopefully this is just a small bug that gets fixed in a future app update.