Forum Discussion
Multi-Identity Support in iOS Apps (Word, Excel, OneDrive, Outlook)
- Dec 02, 2019
After toying around with it a bit more, I think I've come to an understanding of how this is accomplished. It does work correctly, just not in the way that I first expected it to. I was incorrect in my assertion I had to log out of my corporate identity to save a new Word document to store it in a non-managed location. I was able to start a .docx and then save directly to my iPhone. I was then able to see the device in Files - On My iPhone - Word. As soon as I saved it to a managed location under my corporate identity, I was no longer able to move it to an unmanaged location as expected. Similarly, I got the behavior I expected when I opened a .docx from the Gmail app.
After toying around with it a bit more, I think I've come to an understanding of how this is accomplished. It does work correctly, just not in the way that I first expected it to. I was incorrect in my assertion I had to log out of my corporate identity to save a new Word document to store it in a non-managed location. I was able to start a .docx and then save directly to my iPhone. I was then able to see the device in Files - On My iPhone - Word. As soon as I saved it to a managed location under my corporate identity, I was no longer able to move it to an unmanaged location as expected. Similarly, I got the behavior I expected when I opened a .docx from the Gmail app.