Forum Discussion
Monitoring Client app install failure
I noticed that we constantly have a couple of apparently random errors in the "Client app install failure" (under Status on the home page). These are Microsoft Store apps installed with the new store...
In which installation context are those new microsoft store apps deployed? User Or System? Was the app already installed on those devices?
Hi Rudy,
Those apps are deployed by user group, not the system.
It doesn't seem to matter if the user already installed the app or not (in any case, these apps are part of the Autopilot profile as well, so they are installed when the user sets up his/her computer): there might not be a problem for an app for months, then, all of the sudden, it gives an error message on one or two users, then two days later that app is fine and I have a problem with another one.
The issue is that there always seems to be at least one or two an apps at a time with a problem with one or two users. Given we only push 7 apps on 35 users, I can't imagine the number of errors for larger organizations. Again, this is not a big issue, but it adds noise to the number of things that we have to monitor...
Those apps are deployed by user group, not the system.
It doesn't seem to matter if the user already installed the app or not (in any case, these apps are part of the Autopilot profile as well, so they are installed when the user sets up his/her computer): there might not be a problem for an app for months, then, all of the sudden, it gives an error message on one or two users, then two days later that app is fine and I have a problem with another one.
The issue is that there always seems to be at least one or two an apps at a time with a problem with one or two users. Given we only push 7 apps on 35 users, I can't imagine the number of errors for larger organizations. Again, this is not a big issue, but it adds noise to the number of things that we have to monitor...
Sorry to bump an old thread, but we're seeing the exact same issue in our environment, and has been for the past year or so. Top 30 failing apps are store apps with this exact error across hundreds of devices which have no issues with other deployed apps. Our store apps are primarily distributed in User context though. If we deploy them in System context, the failure rate is even higher so we're basically ignoring monitoring of store apps at this point. We already distribute a script which will uninstall the store app if it's previously installed in another context. This helped somewhat on the failure rate falling from about 50% - although it's still about 20-25% failure rate on the top 30 store apps.
