Forum Discussion
cbs-mg
Jul 15, 2024Copper Contributor
MIcrosoft Intune Sync Issue
What could be causing some devices connected to Microsoft Intune to not sync automatically with policies, requiring manual sync by end users? Also, what is the typical time interval for policy sync t...
- Jul 15, 2024Hi
Check this article
https://techcommunity.microsoft.com/t5/windows-it-pro-blog/intro-to-config-refresh-a-refreshingly-new-mdm-feature/ba-p/4176921. You wil lbe able to reduce the 8hours to 30 min max for windows 11..
Re
cbs-mg
Jul 15, 2024Copper Contributor
We have verified that the Intune sync process can take up to 8 hours to complete. However, for a majority of end-users, the Intune sync remains pending until a manual sync is initiated. Could anyone please suggest some troubleshooting steps we can take to address this issue and ensure the Intune sync is processed in a more timely and automated manner? We would appreciate your guidance on how to optimize the sync process and minimize the need for manual intervention by end-users
chrisslroth
Jul 15, 2024Brass Contributor
Hi cbs-mg, the sync can take up to 8 hours to complete all devices. How did you enroll your devices to Intune? Have the users the appropriate licenses assigned?
- cbs-mgJul 15, 2024Copper Contributor
Hi chrisslroth,
All the users have appropriate Intune licenses and we have enrolled them by using the "access work or school" feature.
- chrisslrothJul 15, 2024Brass ContributorAre the devices entra joined or registered? You can check in CMD with dsregcmd /status