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TeddyPV's avatar
TeddyPV
Copper Contributor
Oct 06, 2021

Microsoft Intune License not Showing or Applying correctly

HI,

 

So on the endpoint Management Admin Centre I am trying to change the Primary User of a device to a user. The user requires an Intune License. Right now A user has a Microsoft 365 E5 license (Which should include the Intune License) and when I try to change the device's Primary User to the user with the E5 license, I get a message telling me the user does not have an Intune license. 

 

I've also checked the Licenses > Agreements Page and there is no Intune option within the license list.

 

Any Ideas?

Intune
Software Management

2 Replies

  • danhtran's avatar
    danhtran
    Copper Contributor
    May 20, 2025

    Hi, 

    I am having the same issue.  The user assigned Microrsoft 365 E5, but when I try to set as Primary User, I received missing Intune License. 

    Also, the remove Primary User doesn't affect. It saved successfully, but I refreshed the device, it still appears the old user.

    Thanks,

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