Microsoft Intune issue on Realme 5 pro which has ColorOS6

Question

Hi,I have been seeing issues with Microsoft Intune while opening any office applications like Outlook. When I open outlook, I see an error message stating, "Your organization has removed its data associated with this app because the Microsoft Intune Company Portal data or application was removed. To reconnect, you must sign-in with your work or school account." Post this, I will have to reconfigure my account in Outlook. It seems like this issue is happening on Realme devices. We did get a patch for ColorOS6 recently, but still, we're facing the same issue. Is this something to do with ColorOS?&nbsp;RegardsShreyas

kaaremai · Answer

I can confirm this issue with a Huawei P30 in our org. also.

There seems to be a solution posted here:

https://social.technet.microsoft.com/Forums/en-US/0c2f3548-c290-4cdf-b425-6f4e501b7b54/case-sharing-cannot-login-to-outlook-in-huawei-emui-10?forum=microsoftintuneprod

moe_kinani · Answer

Hi Shreyas,Have you pushed BYOD policy recently? I have seen this issue when we pushed BYOD policy on existing Android Devices and Outlook was already installed without Company Portal app.Moe

vshreyask · Answer

No. It was present already. I installed the Company portal first and then configured outlook.&nbsp;Moe_Kinani&nbsp;

naz_i_m_pathan · Answer

vshreyask&nbsp; I have also received a couple of reports in my organization for the same issue.They are all facing issues on the Realme 3 Pro with Color OS 6 on the phone.It was working fine before around 6 months.

illuminati_321 · Answer

naz_i_m_pathan&nbsp;We deployed MFA and Intune MAM in our organization and this is happening on one of our users. He keeps getting signed-out everyday.Happening on his Huawei NOVA 5T YAL -L21, on Android 10. Issue started last week.

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Microsoft Intune issue on Realme 5 pro which has ColorOS6

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