Forum Discussion
Microsoft 365 Apps (C2R) interfering Windows app (Win32) installs during Autopilot deployments
We're having an issue where Windows app (Win32) installs are failing during the Autopilot enrollment process. This is causing the delays in the overall enrollment process and preventing the instal...
It's failing at the application install phase. I know it's because the Office C2R installer is the culprit because I enabled logged in the (Win32) MSI installers and a failure error was listed stating another MSI installer process was running. The Application Event Log showed during this time frame the Office C2R Installers were running.
Cloud apps can do that during autopilot. Wrap the office installation as win32. I do that and never faced any issues.
- Thanks for the reply. I hoping to avoid creating more Win32 installers than necessary and utilize the built-in cloud app technologies. Have you seen any Microsoft documentation that says they will not work together?
- This blog has some good info on this very issue too:
https://airdesk.com/2022/03/basic-flaw-in-intune-package-for-microsoft-365-apps/
it states that the MS office app profile available in MEM is susceptible to the same incompatibility between LOB and Win32 apps during autopilot.
Just curious, are you packaging MSI's in your win32 apps? I am converting my office app to a win32 after reading the above blog, and came across your post. I'm wondering if the reason I haven't had any issues is that (so far) all my win32 apps are using EXE's.- That's possible but many exe's are just wrapped MSI's. It comes down to being a timing issue so it's possible that by chance you just haven't had installs collide.
Nothing official on this. Just shared it from experience. Quite often in case of company portal and M365 cloud apps. The only official recommendation is not to mix LOB and Win32. The wrapping of M365 apps is quite straight forward really. Just wrap the setup.exe and the config.xml. No need to download the whole thing as setup.exe will do that for you.
