Forum Discussion
Microsoft 365 Apps - Teams not installed (Using Company Portal)
Dear Community,
we want to enroll most of the Microsoft 365 Apps via Intune --> Apps --> Companyportal.
Everything works fine for Word, Exccel, Outlook etc. but we do not get Teams installed!? It's selected like the others:
We do see Microsoft 365 Apps within the companyportal on our "Entra joined devices" - installation runs quiet fast and everything works fine, only Teams is missing.
Do you have any idea what the problem could be!? I've already looked up some posts. Most of them were saying, that it should work after Mirosoft fixed it (status: Nov. 2023).
Thanks a lot guys!
- I have been seeing the same issue for about a week now regardless of how/when Intune is sending it to the workstation. I noticed it first during an Autopilot deployment. The worst part is that you still can't deploy Teams by itself using the Windows Store app (new) method yet.... I get "This app is not supported in preview." when trying to set it up.
- yes, same here
- yep same here.. few weeks ago it all worked fine
- I have the same issue! A few weeks ago everything was fine. I didn't change any settings. Now I'm installing 130 new devices, we use the 365 Apps including Teams selected. Everything installs correctly but Teams is nowhere to be found. Even Intune says 365 Apps were installed succesful but there is no Teams on any device. I also cannot just download it and manually install as it's telling me you need some Microsoft Store addon that we can't run for now as we blocked the use of the store in a policy. This is different it seems from last year where Teams didn't install in EU countries. I hope someone has a fix or a workaround, I need it ASAP
- Don't use that method. Instead download the latest installer for 'work or school' from here: https://www.microsoft.com/en-us/microsoft-teams/download-app . You will now have an .msix file.
In Intune, create a new 'line of business' app using the aforementioned file. BOOM, works like a charrm. We assigned it to all user so its not installed by default, but they can get it if they need it.michaelguthrie We escalated admin privileges to get some users to install as we had teams also added as a universal LOB, however it still didn't work. Did you have it added as the M365 app as well when trying this?
I'm also not fond of this route for lack of auto update- What I proposed is a stop-gap until (if) Microsoft gets it into Intune proper and we can just add it as a normal app to the portal. Plus Teams will auto-update itself.
Don't use the bootstrapper like Microsoft states in their docs? Asking for trouble imo. Also if you use the bootstrapper the user will always get the latest msix installer.
