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Peter Wuytack's avatar
Peter Wuytack
Brass Contributor
Aug 30, 2018

Managed Home Screen settings for Multi-Mode Kiosk Android Enterprise

Hi ,

 

We are testing Android Enterprise COSU enrolment with Intune for a Multi-Mode kiosk device. Everything works fine! (auto-enrolment with dynamic Device groups).

When an LOB app is launched from the Managed Home Screen it takes over the entire screen and users are not able to check battery status and/or wifi connection status in the top bar when working with the selected app. They need to exit the app to go back into the Managed Home Screen to check these settings. Is there any way I can adjust the Managed Home Screen app settings so the top bar is shown in the apps that are launched? Or do we need to adjust the LOB apps to do so?

 

Thanks for the reply.

 

Regards ,

22 Replies

  • _PRyan's avatar
    _PRyan
    Brass Contributor

    Peter Wuytack Did you ever figure out how to get the top status bar (clock, battery, etc) to show when a LOB app was launched? 

    • MichaelOliv's avatar
      MichaelOliv
      Iron Contributor

      _PRyan 

      Hello,

      If someone have the solution to see the battery level when using a managed google play web link, I take.

      We have the demand from users.

       

      I try Standalone instead of full screen but it doesn't work. Same with Minimal UI.

       

       

      • MichaelOliv's avatar
        MichaelOliv
        Iron Contributor
        For information I create an user voice : https://feedbackportal.microsoft.com/feedback/idea/404adde5-fc9e-ec11-a81c-00224850e48f

        Don't hesitate to vote for it.
  • MoZZa's avatar
    MoZZa
    Iron Contributor

    Hi All,

    With our older Android devices upgrading to Android 9.0 and new devices being delivered with the same. i have noticed that the power button no longer offers Power Off/on and Restart options.
    I cannot tell if it is just the notification pop-up that is blocked or the functionality is blocked at source. 

    The only way, so far, to power off or restart the device; is to exit Kiosk Mode first. Has anyone found a way around this; preferably from the Intune console.

     

    Cheers 

    • snarkshark's avatar
      snarkshark
      Copper Contributor

      MoZZa It looks like this might be the issue:  https://developer.android.com/work/dpc/dedicated-devices/lock-task-mode#customize-ui

      If Intune is setting the features using setLockTaskFeatures they'll need to make sure they include GLOBAL_ACTIONS 

      From the GLOBAL_ACTIONS feature: "Enable the global actions dialog during LockTask mode. This is the dialog that shows up when the user long-presses the power button, for example. Note that the user may not be able to power off the device if this flag is not set.

      This flag is enabled by default until https://developer.android.com/reference/android/app/admin/DevicePolicyManager.html#setLockTaskFeatures(android.content.ComponentName,%20int)is called for the first time."

      • MoZZa's avatar
        MoZZa
        Iron Contributor

        Hi snarkshark 

         

        That definitely looks like the issue. I pointed that out to MS but the call is now nearly 4 weeks old. They have updated the Managed Home Screen app, but it is still has a non-configured

        LOCK_TASK_FEATURE_GLOBAL_ACTIONS. If they actually set that in the app to true, I think the power button UI should be able to appear on top of the Managed Home Screen.
        Thansk for the pointers SnarkShark.

  • We are in a similar position. We are using Android Enterprise with the Play-store apps and web shortcuts.

     

    All you get is the "Back" button. I logged a support case with Microsoft and they said this is "by design". You would need to log a request on the Intune user voice.

    • Peter Wuytack's avatar
      Peter Wuytack
      Brass Contributor

      Thanks Tom , appreciate the information sharing. I opened a ticket and they are currently investigating. We will see.

       

      Regards ,

       

      Peter

      • Nickknight's avatar
        Nickknight
        Copper Contributor
        Hi Peter,

        Did you have any progress with this?

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