Forum Discussion
NiklasJenslov
Sep 02, 2025Brass Contributor
Managed Home Screen MSAL - severe issuse
Hi Intune Community! We are currently experiencing severe issues with Managed Home Screen and MSAL on our shared Android devices, managed as dedicated with Entra Shared mode. Anyone else experien...
Alin_Sfiriac
Sep 05, 2025Copper Contributor
Do you use overlay buttons? I've been looking into some troubleshooting. In my case when i was signing out with user A, the username remains filled in MHS login screen. I've checked then from debug menu the Authenticator app, and it's exactly like in your case: "requiring org email address to register the device". Now if i press the recent button and close all apps (including MHS), then the login screen is cleared. Checking again the authenticator app status, and it was ok (device registered in shared mode) and i can login with user B
Teams app is acting sometimes weird, asking my work email, or sometimes i get a pop-up screen where i'm asked to sign out (or cancel)
I assume is from MHS side, not sure. Hope Microsoft will fix this.