Forum Discussion
Karen2022
Oct 12, 2022Copper Contributor
Managed Google Play - creating App weblink for Android fails
Dear Community,
I am trying to setup an App weblink for Android devices,
App
App type: managed google play app
Add a web app: with Title/URL/Display/
as soon as I want to upload the image, I get the message:
An error occurred while saving the app. Please ensure that your image is a png or jpg (ideally 512px square) and has max size 1 MB or smaller
The size is correct .. is this a bug?
Unfortunately, it prevents me from publishing the App.
Thanks for any help.
Unfortunately, it prevents me from publishing the App.
Thanks for any help.
Karen
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- MManshuCopper ContributorHi, Did you manage to publish the weblink ? I am getting the same error.
- Karen2022Copper Contributor
Yes. The icon appeared suddenly after a while.
The link itself is not functional . I honestly gave up after a while, since it was not working at all.
After testing different scenarios with Android Systems (like Managed Home Screen) I came to the conclusion, that there is a limitation regarding functionality for non- Windows Systems.
- AndrewGCHCopper ContributorWe have exactly the same problem, tried both JPG, PNG & no upload. Even tried using a past image which worked 100% fine with a previous app and still has the same error.
- Karen2022Copper Contributor