Forum Discussion
MAM Conditional Access blocking users to sync Outlook Calendar into the native Calendar app.
Hi there,
All of ours mobiles are unmanaged(not enrolled on Intune/MDE) and we are using MAM to protect the data.
MAM is working well for us, but I have a request where users need to sync the Outlook contacts(only) to the iOS native Contacts app, I tried some settings but it did not work and the Conditional access is blocking.
I have set the App Protection Policy for iOS as below
And when the user go Settings > Contacts > Accounts > Add Account > Microsoft Exchange > Add the account, it fails because the MAM's CA blocked
Checking the EntraID logs I was able to confirm it
The CA applies to All Cloud Apps and I excluded the application "Apple Internet Accounts" from the CA.
Does anyone have any idea how to fix it?
Thanks in advance
T
Did you configure the App Configuration Policy for Outlook:
You can see more information here about App Configuration Policies: https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/outlook-for-ios-and-android/outlook-for-ios-and-android-configuration-with-microsoft-intune
The users also have configuration options in the Outlook Settings, that's what the 'allow user to change setting option' is for.
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- Does anyone have any suggestions?
Did you configure the App Configuration Policy for Outlook:
You can see more information here about App Configuration Policies: https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/outlook-for-ios-and-android/outlook-for-ios-and-android-configuration-with-microsoft-intune
The users also have configuration options in the Outlook Settings, that's what the 'allow user to change setting option' is for.
------
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.
If the post was useful in other ways, please consider giving it Like.
Yes, I did configure the App Config Policy for Outlook but the CA is still blocking it.
