Forum Discussion
hsoni632
Oct 10, 2019Copper Contributor
latest ios Outlook App version 4.6.0 does not sync email.
Hello All, Has anyone experiences sync issues with Outlook app enrolled with Intune? This is happening since the latest release 4.6.0 app on iOS devices. Relogin to company portal is the work aro...
dbardwell
Oct 11, 2019Copper Contributor
We have the same issue and are not using InTune. So far the only fix has been to uninstall and reinstall the ios app. Seems to only solve the issue for 24 hours. I have opened a ticket with Microsoft - but hoping to hear from others if a fix has been identified.
hsoni632
Oct 11, 2019Copper Contributor
dbardwell I have seen in the logs, outlook is unable to refresh authentication token. Basically token gets expired and outlook can't refresh it's own.
Workaround : Reset the account from outlook settings --> office 365 account --> reset account helps.
So far same user did not report back the issue.