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JossCurnuck's avatar
JossCurnuck
Copper Contributor
Mar 06, 2020
Solved

Large Win32 Applications - Company portal deployment

Hi!   Trying to make some applications available through Company Portal. I have been finding applications over 500MB seem to stall / take large periods of time to download and then eventually fail....
Intune
mobile device management (mdm)
  • alschneiter's avatar
    alschneiter
    Mar 08, 2020
    I have several applications with 500-600 MB (Example, Dynamics Client). I reccomend to configure Delivery Optimization for sure. Have you tried this? It will allow you to peer the data.
JossCurnuck's avatar
JossCurnuck
Copper Contributor
Mar 10, 2020

Further update. I can see on Powershell that it downloads the application fully but then pauses. 14 minutes it took to download the whole package but then will pause for the remaining 45 or so minutes then timeout after an hour. Rather confused in why its not executing. I have also attached a screenshot of the policy on Endpoint Manager. Can anyone help?

alschneiter's avatar
alschneiter
Brass Contributor
Mar 10, 2020

Hi JossCurnuck 

 

The limit is actually 8GB of any app. Have you ever tried to download the app trough another connection? 

Do you use a proxy with SSL inspection?

Also, can you have a look at this page:

https://docs.microsoft.com/en-us/intune/apps/troubleshoot-app-install

and 

https://docs.microsoft.com/en-us/intune/apps/troubleshoot-app-install#win32-app-installation-troubleshooting

Collecting the logs?

Any logs in the Intune Management Extention:

"%ProgramData%\Microsoft\Intune Management Extention\Logs\IntuneManagementExtention.log"

 

Cheers,

Al

  • JossCurnuck's avatar
    JossCurnuck
    Copper Contributor
    Mar 10, 2020

    Hi alschneiter 

     

    Thanks for the information provided. I have done some more digging and I have noticed the Sibelius installer running in Task Manager but nothing happens from there. Makes me believe my install cmd might be incorrect as it's not executing properly?

     

    I have checked the Intune logs but nothing jumps out at me. I will take a look at the links provided and troubleshoot from there. 

     

    We do have a proxy with SSL inspection. I thought we had white listed all the links already. I will check again!

     

    Thanks again! Your help is appreciated

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