Forum Discussion
UpNorthIntune
Jul 01, 2025Iron Contributor
Jail Broken = Yes
Hi all, I have a Yealink MP56 Teams device reporting back into the portal as being Jail Broken. The device has been checked, and no evidence of it being jailbroken is evident. We have a few hun...
NabilNahdi
Sep 14, 2025Brass Contributor
Hi mate!
What I would try is updating the firmware on the Yealink if possible.
Maybe also you can try another device in case that one was tampered with if it was second hand or refurb.
Thirdly what I would try if it's happening only in that one device is applying the policy only to a handful of devices and see how it behaves, maybe the "unknown" status means they will not get blocked after the policy is applied.