Forum Discussion
Issues enrolling Device in DEP
We are testing with Enrolling new iOS devices in DEP. We have configured a the DEP with: 1. User Affinity 2. User must authenticate with the company portal 3 And set Run company portal in Single ...
You can try following to fix this issue.
Run Company Portal in Single App Mode until authentication = No. From my experience, this works every time and help you to review the state of the device.
Disable Face ID setup during initial setup to isolate the issue.
iCloud might restore the previous MDM state as result you might not be able to enroll device again part of Comp Portal Authentication.
prtkdv I have this issue as well. Could you expand upon what you mean by "Run Company Portal in Single App Mode until authentication = No."
Mcsood We too are experiencing this challenge. Did you ever figure out what was meant by "Run Company Portal in Single App Mode until authentication = No?"
Nate Jackson this is a property of the DEP enrollment profile in Intune.
- Not sure I understand what you mean by "property of DEP enrollment profile". Coul dyou be more specific as to what this is and where to find it?
