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Ronald-van-der-Meer's avatar
Ronald-van-der-Meer
Iron Contributor
Mar 11, 2026

Issue with creating an issuing CA in Cloud PKI

I have activated an trial license for Cloud PKI a couple of days ago.
I follow this guide to create a Root and Issuing CA https://oliverkieselbach.com/2024/03/04/how-to-configure-cloud-pki-certificate-based-wifi-with-intune/

I could create a root certificate successfully, but when i want create an issuing certificate i'm getting this error 'CA failed to be created'
I have waited to a couple of hours to try it again but still no luck.

What can cause this issue and how to solve this?

5 Replies

  • I solved it but not in a way i was expecting it.
    I had configured the root CA validity at 25 years and the Issuing CA at 10 years. That failed.
    I now lowered the validity of the issuing CA to 8 years. That worked.

    Is there known issue that selected 10 years results in this error?

    • PaulJebastin's avatar
      PaulJebastin
      Brass Contributor

      Thank you for the update.

      Could be a known issue or also could be a backend service validation (just my guess). 

      The only officially authoritative way to confirm whether this is a bug or an intentional backend limit, is to open a Microsoft support case. Internally they can see the validation rule that caused the failure  something not exposed publicly or they just need to update their documentation up-to 8 years for Issuing CA.

      https://learn.microsoft.com/en-us/intune/cloud-pki/configure-ca?utm_source=chatgpt.com#step-2-create-issuing-ca-in-admin-center

    • MatanTal's avatar
      MatanTal
      Copper Contributor

      Thanks for that.. 

      Seems like a bug that shouldn't be limited to 8 years (if 8 is the Max then why allowing 10 as an option??).

    • Humble-IT-Guy's avatar
      Humble-IT-Guy
      Copper Contributor

      Thanks for sharing, I was stuck on exactly the same thing.

      Lowering the validity of the issuing CA to 8 years did the trick.