Forum Discussion
andyjonathan
Apr 22, 2025Copper Contributor
iPhone setup issue - company portal issue
Hi I have a user who cannot set their phone up. It's all been provisioned ok, but the user cannot set their iPhone up. When they sign into the company portal on the iPhone, it says their credentials...
Bogdan_Guinea
Apr 24, 2025Iron Contributor
Hy,
have you checked the Sign-In logs and activity details for the user in question?
You should be able to see where the logon is stuck and maybe an error code.
Good luck!