Forum Discussion
iPads in Single App Mode stuck after Update
If you have a device passcode then I’ll suggest to remove it. It will give heaps of issues on single app mode on iPads. Besides, since the device is already locked down to a single app, a device passcode should not be needed. If you absolutely need it then I’ll suggest o configure it manually using guided access instead.
We don't have a device passcode.
There's no need for one, it's in single app mode.
The iPad won't swipe away the lock screen.
Grand. Then we got 1 right configuration out of the way. Do you have both Autonomous and kiosk configured then?
Single App Mode(Kiosk) only.
If this was related to the fix, a restart wouldn't likely return them to work.
It is not constant either, a bunch of devices will work, then two will get stuck on the lock screen, then another few will work, then another one will get stuck.
Always random devices, and always a restart will fix them.
