Forum Discussion
iOS Update Installation Failure - Status -2016330697
Dear Forum Members, I have an iPad configured in Kiosk mode and locked in with single app Edge browser. I also configured an iOS update policy to update the iOS from 12.4.6 to 13.0.0. I didn't work ...
Did you figure this out, seeign the same on many of our iPads...
We do not have this problem anymore. Intune deploying managed iOS updates has always been working for us for over two years now.
Sometimes we still see the same error code but that doesn't mean much. It could be caused by certain iOS versions too. For example, recently we couldn't update to 14.8 no matter what we try. But it updated smoothly to 15.3.1
As long as you make sure of the following, you should be fine.
- iPad is plugged into the power
- iPad is connected to Wi-Fi
- iPad is not locked in kiosk mode and not running any app, basically, the screen needs to be off.
- Give it enough of the time, I'd day at least 2-3 sync cycles. Usually, I update them over the weekend to make sure I have at least 24-36h.