Forum Discussion
iOS device not registering in AAD but enrolled in Intune
A few iOS devices enrolled in Intune and received all the profiles and applications, but in Company Portal they are reporting "We can't register this device. Try again later." Devices are not able to...
MManshu - We are also experiencing this same issue with some of our BYOD devices. I am still waiting on Microsoft support to look into this; however, this seems to have begun about three weeks ago after iOS updates sent out the security update for iOS 16.5 (C). Our issue is we cannot ask the users to wipe their personal devices, so they are just stuck in limbo.
Same issue we are also facing.
Anyone got any resolution??
Anyone got any resolution??
777mebin I found a workaround for now. Delete the records via AAD and then Intune as well. Have the user install the Microsoft Authenticator App and register the device there first. After that have them enroll via Company Portal. Also MS support is implementing a fix in the first week of September.
- Thank you so much.let me try that on next week with the User and update you.
Do you have any link where MS support has mentioned about their fix on september?link will help to show it to the Users?
Also, I would like to know is it iOS 16.6 causing or its because of company portal updates?