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junaid04's avatar
junaid04
Copper Contributor
Aug 17, 2020

Intune work profile outlook keeps asking for password

I have an intune work profile installed in organizations personal cell phones. When using outlook people are facing an issue that outlook keeps on asking for password again and again after some time. Anyone who could tell me the reason and solution for this error

  • eglockling's avatar
    eglockling
    Steel Contributor

    junaid04  It sounds like there is an app protection policy assigned for Outlook assigned, requiring a PIN for access. This is set in the Access requirements section of the app protection policy.

    • Vijay2744's avatar
      Vijay2744
      Copper Contributor

      nhtkid same issue with me. after enrolling the device to the company portal outlook asking the user credential again and again on android device. 

      Can you help me out on this issue.   

  • Yusuf_Buhari's avatar
    Yusuf_Buhari
    Brass Contributor

    junaid04  


    Solution
    1. Check your Application Protection Policy
    2. Ensure the "Work or school account credentials for access" is set to Not required.

     

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