Forum Discussion
Intune WIn10 Quality updates error
Hello, When we try deploy windows 10 Quality updates, most of our employees gets "Expedite client missing" error and doesn't receive updates. Does anyone have fix for that? I tried to deploy ma...
The issue you're describing—"Expedite client missing" error when deploying Windows 10 Quality Updates—can be due to a variety of reasons. Below are some common troubleshooting steps and solutions to resolve the issue:
Verify Expedite Client
1. Check for the Existence of Expedite Client: Sometimes the error occurs because the required Expedite client is missing. Verify if the Expedite client is installed.
2. Manual Installation: If it's not installed, you might need to manually install it. You can typically do this via group policy or using software deployment tools.
Software Updates
1. Update WSUS (Windows Server Update Services): Ensure that your WSUS server is up to date. Old WSUS versions might not support the latest Windows 10 updates.
2. Update Configuration Manager: If you're using Configuration Manager, ensure it's updated to a version that supports the Windows 10 version you're trying to install.
Client-side Troubleshooting
1. Windows Update Troubleshooter: Run the Windows Update Troubleshooter on affected machines to resolve any underlying issues.
2. Check Event Viewer: Look into the Windows Update logs in the Event Viewer to get more details on why the error might be occurring.
3. Check for Disk Space: Ensure that there is enough disk space on the client machines, as low disk space can sometimes interfere with updates.
Server-side Troubleshooting
1. Check Server Logs: Check any error messages or logs on the server-side that may point to why the client is not updating as expected.
2. Configuration Check: Double-check that your update deployment configurations are set up correctly. This includes any group policies or scripts that you are using for deployment.
3. Network Configuration: Make sure there are no network issues preventing clients from contacting the update server. Check firewall rules and network routes.
Others
1. Manual Download: For testing, try manually downloading and installing the updates on a machine to see if the issue is specific to the deployment process.
2. Reinstall Windows Update Components: Sometimes the problem could be with the update components themselves. Resetting them might help.
Since you mentioned that deploying Microsoft Update Health Tools didn't resolve the issue, it may be a good idea to dig deeper into the logs to understand why the error is occurring.
Remember to backup any important data and configurations before making significant changes to the systems. Always try solutions first in a controlled test environment before applying them network-wide.
If after following these steps the problem still persists, it may be a good idea to consult with experts or reach out to Microsoft Support for specialized help.
Verify Expedite Client
1. Check for the Existence of Expedite Client: Sometimes the error occurs because the required Expedite client is missing. Verify if the Expedite client is installed.
2. Manual Installation: If it's not installed, you might need to manually install it. You can typically do this via group policy or using software deployment tools.
Software Updates
1. Update WSUS (Windows Server Update Services): Ensure that your WSUS server is up to date. Old WSUS versions might not support the latest Windows 10 updates.
2. Update Configuration Manager: If you're using Configuration Manager, ensure it's updated to a version that supports the Windows 10 version you're trying to install.
Client-side Troubleshooting
1. Windows Update Troubleshooter: Run the Windows Update Troubleshooter on affected machines to resolve any underlying issues.
2. Check Event Viewer: Look into the Windows Update logs in the Event Viewer to get more details on why the error might be occurring.
3. Check for Disk Space: Ensure that there is enough disk space on the client machines, as low disk space can sometimes interfere with updates.
Server-side Troubleshooting
1. Check Server Logs: Check any error messages or logs on the server-side that may point to why the client is not updating as expected.
2. Configuration Check: Double-check that your update deployment configurations are set up correctly. This includes any group policies or scripts that you are using for deployment.
3. Network Configuration: Make sure there are no network issues preventing clients from contacting the update server. Check firewall rules and network routes.
Others
1. Manual Download: For testing, try manually downloading and installing the updates on a machine to see if the issue is specific to the deployment process.
2. Reinstall Windows Update Components: Sometimes the problem could be with the update components themselves. Resetting them might help.
Since you mentioned that deploying Microsoft Update Health Tools didn't resolve the issue, it may be a good idea to dig deeper into the logs to understand why the error is occurring.
Remember to backup any important data and configurations before making significant changes to the systems. Always try solutions first in a controlled test environment before applying them network-wide.
If after following these steps the problem still persists, it may be a good idea to consult with experts or reach out to Microsoft Support for specialized help.
