Forum Discussion
JoshB531
Oct 08, 2023Brass Contributor
Intune Uninstall Error
Hoping someone can help me with this issue? I am having an issue uninstalling a Win32 app deployed from Intune. The installation works fine but whenever I try and un-install from Company portal I...
- Oct 23, 2023This has now been resolved. I found out late Friday that our new VPN client was blocking PowerShell and cmd scripts from Intune.
Thank you for all your help.
JoshB531
Oct 09, 2023Brass Contributor
Oct 09, 2023
The last " in the uninstall command shouldn't be there
- JoshB531Oct 09, 2023Brass Contributor
So I try removing the extra " in the uninstall command but still failing.
The latest logs show this.
Exception happens when processing existing DO job aed99da0-ab1a-46a1-984c-876c7ef4a362 for app 8ad7229b-29c2-4d5a-a282-e55204d2f32f, ex = System.Runtime.InteropServices.COMException (0x80D02003): Exception from HRESULT: 0x80D02003 at Microsoft.Management.Clients.IntuneManagementExtension.Win32AppPlugIn.ContentManagement.DeliveryOptimization.IBackgroundCopyManager.GetJob(Guid& jobID, IBackgroundCopyJob& ppJob) at Microsoft.Management.Clients.IntuneManagementExtension.Win32AppPlugIn.ContentManagement.DeliveryOptimization.DOUtilities.GetJobFromId(Guid jobId) at Microsoft.Management.Clients.IntuneManagementExtension.Win32AppPlugIn.DOUtilitiesWrapper.GetJobFromId(Guid jobId) at Microsoft.Management.Clients.IntuneManagementExtension.Win32AppPlugIn.ContentDownloaderDeliveryOptimization.DownloadContent(Win32AppResult win32AppResult, SideCarApplicationClientPolicy appPolicy, SideCarContentInfo sidecarContentInfo, SideCarContentMetadata contentMetadata, String encryptedFilePath, String downloadFilePath, Boolean& fallback, Boolean& downloadRunningInBackground, EspPhase espPhase, Boolean isAvailableCheckIn)
- Oct 09, 2023Could you add this to the uninstall string and check the log?
/l*v "c:\windows\temp\uninstall.log" - Oct 09, 2023
Just another question... Why did you package the .MSI file? Is it just the .MSI file, or are more files in the installation folder? You could alternatively add the .MSI file to Intune as a Line-of-business app. The install/uninstall/detection is based on MSI technology and is done automatically.
-Edit-Never mind, you want to have users to be able to uninstall it themselves.
- JoshB531Oct 09, 2023Brass ContributorThanks will try that. Do you add that to the end of the uninstall command?
- JoshB531Oct 09, 2023Brass Contributor