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Edvard1's avatar
Edvard1
Copper Contributor
Jul 04, 2023

Intune Office365 and Quick Assist Install problems

Hello!

Since last week Office 365 is not installing it’s frozen on “Install Pending”. (No Errors)

*Also Quick Assist works only in one way (You can only receive help).

*This issues are only on new freshly installed computers. (Al previously installed computers works fine)

Has anyone faced this issue?

Thanks.

Intune
office365
Quick Assist
Software Management
  • rahuljindal-MVP's avatar
    rahuljindal-MVP
    Bronze Contributor
    Jul 04, 2023
    Not aware of any known issues right now. How are you installing Microsoft 365 Apps?
    • Edvard1's avatar
      Edvard1
      Copper Contributor
      Jul 05, 2023

      rahuljindal-MVP 

       

      Apps are installed through Intune:

               Name:                                               Type:

      Office365 and Teams
      Microsoft 365 Apps (Windows 10 and later)
      • rahuljindal-MVP's avatar
        rahuljindal-MVP
        Bronze Contributor
        Jul 05, 2023
        The built-in Microsoft 365 Apps is unreliable at best. I will suggest to use the Win32 version instead.

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