Forum Discussion

CharlieAirey's avatar
CharlieAirey
Copper Contributor
Jan 10, 2019

Intune Not Removing Windows Store Applications

I have a customer who is unable to remove applications in Intune that were added when synced with Windows Store for Business.

 

The apps have been removed from the store and the customer has re-synced but that app never gets removed from the Intune portal.

 

 Any ideas?

Thanks

  • CharlieAirey 

     

    I would like to inform you,

    Login to Endpoint portal -> click on Tenant Administrator - > Click on "Microsoft Store for Business",

    Ensure the "Enabling Microsoft Store for Business sync lets you access volume-purchased apps with Intune" is enable

    click on the click Open the business store - > Click on "Manage", - > click on Products & Services

    Search for the Application which you want to remove.

    Example: "Wrike Tasks"

     

    Click on the 3 dots (...) & Click on "Product details

    Once you get the Product details,

    Next to Install click on 3 dots again (...)

     

    Click on Remove Product.

     

    -NOTE: Come back to the Endpoint portal -> click on Tenant Administrator - > Click on "Microsoft Store for Business", & click on "Sync"

     

    Later go back to the App blade & refresh.

    the Application will be removed. :smile:

     

    If you still have an issue, please revert back or create a support ticket with Microsoft Intune for further troubleshooting.

     

     

    • Windingo's avatar
      Windingo
      Copper Contributor

      RizwanKhan the menu entry is there and I can click it. Unfortunately nothing happens. Apps are still in the list within the Business Store and are not removed. 

      • secuda_dt's avatar
        secuda_dt
        Copper Contributor

        Windingo 
        Same for me. Removing a Business Store App leads to an endless loop. 
        Can click on remove as often as i want. The app remains in the app-list under Products and Services

  • Thomas Haller's avatar
    Thomas Haller
    Copper Contributor

    We experience this as well on multiple tenants, but don't have solution either.

Resources