Forum Discussion
Intune Not Removing Windows Store Applications
I have a customer who is unable to remove applications in Intune that were added when synced with Windows Store for Business.
The apps have been removed from the store and the customer has re-synced but that app never gets removed from the Intune portal.
Any ideas?
Thanks
Hi,
This is by design right now as far as I know, the same goes for applications synced from Google Play. There is a user-voice item here as well which you are welcome to vote up.
Regards,
Jörgen
- RizwanKhanMicrosoft
I would like to inform you,
Login to Endpoint portal -> click on Tenant Administrator - > Click on "Microsoft Store for Business",
Ensure the "Enabling Microsoft Store for Business sync lets you access volume-purchased apps with Intune" is enable
click on the click Open the business store - > Click on "Manage", - > click on Products & Services
Search for the Application which you want to remove.
Example: "Wrike Tasks"
Click on the 3 dots (...) & Click on "Product details
Once you get the Product details,
Next to Install click on 3 dots again (...)
Click on Remove Product.
-NOTE: Come back to the Endpoint portal -> click on Tenant Administrator - > Click on "Microsoft Store for Business", & click on "Sync"
Later go back to the App blade & refresh.
the Application will be removed.
If you still have an issue, please revert back or create a support ticket with Microsoft Intune for further troubleshooting.
- WindingoCopper Contributor
RizwanKhan the menu entry is there and I can click it. Unfortunately nothing happens. Apps are still in the list within the Business Store and are not removed.
- Thomas HallerCopper Contributor
We experience this as well on multiple tenants, but don't have solution either.
Hi,
This is by design right now as far as I know, the same goes for applications synced from Google Play. There is a user-voice item here as well which you are welcome to vote up.
Regards,
Jörgen- CharlieAireyCopper Contributor
Thanks for the link. Ive added some votes! I can't believe this is by design. It seems to me that its more of an oversight, surely if your syncing from the WSFB and you have refunded and removed the apps, this should reflect in the Intune Portal when you sync.