Forum Discussion

Vijay2744's avatar
Vijay2744
Copper Contributor
Dec 28, 2022

Intune Mobile Outlook Asking password again and again

we have some of the mobile users which is having issue with outlook signin . After enrollment of the device user is not able to sign in in the outlook it seems like it is stucked in the loop. however...
mobile device management (mdm)
somesh_pathak's avatar
somesh_pathak
Iron Contributor
Dec 29, 2022
Hi, are the devices enrolled as fully-managed or with a work profile?
Vijay2744's avatar
Vijay2744
Copper Contributor
Dec 29, 2022

somesh_pathak with work profile byod enrollment

  • somesh_pathak's avatar
    somesh_pathak
    Iron Contributor
    Dec 29, 2022

    Hi Vijay2744 , Great. If possible, could you please share the screenshot of the App protection policy configured for BYOD and also check if you have configured any policy specific to the Outlook app.

     

    Br/
    Somesh

    • Vijay2744's avatar
      Vijay2744
      Copper Contributor
      Dec 29, 2022

      somesh_pathak please find the screenshot below

      there is no specific outlook app protection policy configured 

      1. App config policies

      2. App protection policy for android 

       

      3. Access Requirement

       

       

       

      • somesh_pathak's avatar
        somesh_pathak
        Iron Contributor
        Dec 29, 2022

        Hi Vijay2744 ,

         

        Thanks for sharing the screenshots. In the APP, can you please check why "device type" is showing blank? and, have you added the public apps manually to this list?

        And I can also see from the screenshots that you have app config policies for M365 apps, are they having similar configurations?

         

        Br/

        Somesh

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