Forum Discussion
Intune Management Extension not installing
I am testing Intune/EMS on Windows 10 (1709) PCs and trying to get Powershell scripts to run without success. I think the issue is with the Intune Management Extension not installing but cant find mu...
Is your problem still existing? Can you share us some details about the event log entries?
ok
I also noticed the same since approx 2 weeks. This worked absolutely fine in the past (in Dec for example, I built internal docs based on these positive results).
Unfortunately, I did not found any root cause so far : in "devicemanagement" event log, stuff seems to communicate to the Intune backed and no obvious errors. Hitting "Sync button" does not help. The file C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\IntuneManagementExtension.txt and the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IntuneManagementExtension\Policies\ are no longer created.
Since that time (coincidence?), I have also problems with devices enrolled with on-prem users coming from "synched AD groups" (from an on-prem infra, and using ADFS), where neither apps, scripts, or profiles are applied, even if "devicemanagement" event log does also not show obvious errors.
I will post here once I will progress in my tests.
Hi Olivier,
what about HKLM\SOFTWARE\Microsoft\EnterpriseDesktopAppManagement\<SID>\<MSI-ProductCode> can find the status there?
I assume the failure has something to do with the CSP as mentioned in my last post. Can you check this, please? I like to know if the backend is not even trying to deliver or if the corresponding CSP EnterpriseDesktopAppManagement has a problem getting the sidecar msi and finally to execute it.
Screenshot attached (enrolled this time my VM at OOBE with an AAD user), and "Status" key is 0x46 (70).
- This looks good! According the info from the screenshot the CSP has successfully downloaded and triggered the install of the sidecar msi. Do you have the Management Extension Service in the VM now? If not do you have the msi logfile of the sidecar now?
