I am testing Intune/EMS on Windows 10 (1709) PCs and trying to get Powershell scripts to run without success. I think the issue is with the Intune Management Extension not installing but cant find much information on how to troubleshoot this particular issue.
Can anyone advise how I get Powershell scripts to run ? TIA
Hello everyone, I have the same problem that is discussed below! After joining Azure Ad Intune, the Microsoft Intune Managenent extension service is not installed. I will tell you about this problem in more detail. I am using an enterprise Windows image 21H1 19043.1052 for installation. The image was created using sysprep /audit, and then sealed using sysprep /generalize. The task is to deploy this image on 200 machines and connect them to Azure AD, take control of Intune.There is no connection of machines to the local AD controller. When I deployed this image on the first machine and connected it to Azure AD, the machine connected correctly, the Microsoft Intune Management Extension service was installed and started correctly, all Win32 applications and policies come from Intune.Later, I deployed this image on five more test machines and connected them to Azure AD, they all have the same image: 1. The Microsoft Intune Management Extension Service is not installed. 2. In Intune, the machines are displayed strangely IRegistration_Windows_8/24/2021_9:55 am 3. In C:\ProgramData\Microsoft the IntuneManagementExtension 4 folder is missing. In the event viewer, Device Management-Enterprise Diagnostics 0 - Or errors 844, 76. This situation is observed on all other machines except the first one. There is a suspicion that Intune believes that this is a single machine, and does not install the Microsoft Intune Managenent extension service. It is not very clear which SID Intune binds to, and sysprep should have solved this problem. Please help me!!!
Azure AD Device ID: REDACTED-****-****-****-***************
In Azure AD I see the Device as:
Name: RLABRECQUE-DT Join Type: Azure AD registered MDM: Microsoft Intune
I would receive business applications, but would not get the Intune Management Extension and Powershell scripts would not run as a result.
The missing piece for me was in Intune on the Devices tab of the Intune "endpoint" dashboard the machine was Personal. As soon as I changed it to a Corporate Device, synced in Intune "endpoint" dashboard, synced in the "Managed by <Corp>" settings dialog on the device, and restarted the device, Intune Management Extension installed and the Powershell script ran!
If both MAM user scope and automatic MDM enrollment (MDM user scope) are enabled for a group, only MAM is enabled. Only MAM is added for users in that group when they workplace join personal device. Devices are not automatically MDM enrolled.
I cover inner workings and troubleshooting of the agent to find such particular issues with installing Intune Management Extension.
Two things to check for agent install issues are event viewer and the Agent MSI install log:
Start event viewer > Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostics-Provider > Admin (event id 1924 and others)
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I am testing Intune/EMS on Windows 10 (1709) PCs and trying to get Powershell scripts to run without success. I think the issue is with the Intune Management Extension not installing but cant find much information on how to troubleshoot this particular issue.
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Can anyone advise how I get Powershell scripts to run ? TIA
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Scott
","body@stringLength":"374","rawBody":"
I am testing Intune/EMS on Windows 10 (1709) PCs and trying to get Powershell scripts to run without success. I think the issue is with the Intune Management Extension not installing but cant find much information on how to troubleshoot this particular issue.
\n
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Can anyone advise how I get Powershell scripts to run ? TIA
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\n
Scott
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Intune Management Extension not installing","moderationData":{"__ref":"ModerationData:moderation_data:2678622"},"body":"Hello everyone, I have the same problem that is discussed below! After joining Azure Ad Intune, the Microsoft Intune Managenent extension service is not installed. I will tell you about this problem in more detail. I am using an enterprise Windows image 21H1 19043.1052 for installation. The image was created using sysprep /audit, and then sealed using sysprep /generalize. The task is to deploy this image on 200 machines and connect them to Azure AD, take control of Intune.There is no connection of machines to the local AD controller. When I deployed this image on the first machine and connected it to Azure AD, the machine connected correctly, the Microsoft Intune Management Extension service was installed and started correctly, all Win32 applications and policies come from Intune.Later, I deployed this image on five more test machines and connected them to Azure AD, they all have the same image: 1. The Microsoft Intune Management Extension Service is not installed. 2. In Intune, the machines are displayed strangely IRegistration_Windows_8/24/2021_9:55 am 3. In C:\\ProgramData\\Microsoft the IntuneManagementExtension 4 folder is missing. In the event viewer, Device Management-Enterprise Diagnostics 0 - Or errors 844, 76. This situation is observed on all other machines except the first one. There is a suspicion that Intune believes that this is a single machine, and does not install the Microsoft Intune Managenent extension service. It is not very clear which SID Intune binds to, and sysprep should have solved this problem. Please help me!!!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-08-24T03:40:20.446-07:00","lastPublishTime":"2021-08-24T03:40:20.446-07:00","metrics":{"__typename":"MessageMetrics","views":12134},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoftintune/category:products-services/category:communities/community:gxcuf89792board:Microsoft-Intune/message:142443/message:2678622","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:835545":{"__typename":"User","id":"user:835545","uid":835545,"login":"ProdigyHOU","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-10-16T13:36:23.101-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:835545"},"ModerationData:moderation_data:1790871":{"__typename":"ModerationData","id":"moderation_data:1790871","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:930892":{"__typename":"User","id":"user:930892","uid":930892,"login":"rlabrecque_fsg","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-01-15T10:11:57.737-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:930892"},"ForumReplyMessage:message:1790871":{"__typename":"ForumReplyMessage","uid":1790871,"id":"message:1790871","revisionNum":1,"author":{"__ref":"User:user:835545"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"parent":{"__ref":"ForumTopicMessage:message:142443"},"conversation":{"__ref":"Conversation:conversation:142443"},"subject":"Re: Intune Management Extension not installing","moderationData":{"__ref":"ModerationData:moderation_data:1790871"},"body":"
Azure AD Device ID: REDACTED-****-****-****-***************
In Azure AD I see the Device as:
Name: RLABRECQUE-DT Join Type: Azure AD registered MDM: Microsoft Intune
I would receive business applications, but would not get the Intune Management Extension and Powershell scripts would not run as a result.
The missing piece for me was in Intune on the Devices tab of the Intune \"endpoint\" dashboard the machine was Personal. As soon as I changed it to a Corporate Device, synced in Intune \"endpoint\" dashboard, synced in the \"Managed by <Corp>\" settings dialog on the device, and restarted the device, Intune Management Extension installed and the Powershell script ran!
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1. Connected with Work or school account 2. Joined to Azure AD. 3. Manually enrolled in MDM only.
It also did say Personal device, but did not suffer from this issue.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-01-15T10:27:20.693-08:00","lastPublishTime":"2021-01-15T10:27:20.693-08:00","metrics":{"__typename":"MessageMetrics","views":13164},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoftintune/category:products-services/category:communities/community:gxcuf89792board:Microsoft-Intune/message:142443/message:2065349","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:118738":{"__typename":"User","id":"user:118738","uid":118738,"login":"BiljanaJaneva","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-02-14T04:14:09.830-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-8.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:118738"},"ModerationData:moderation_data:217045":{"__typename":"ModerationData","id":"moderation_data:217045","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:175377":{"__typename":"User","id":"user:175377","uid":175377,"login":"Dylan Townsend","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-08-13T10:30:03.036-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:175377"},"ForumReplyMessage:message:217045":{"__typename":"ForumReplyMessage","uid":217045,"id":"message:217045","revisionNum":1,"author":{"__ref":"User:user:118738"},"readOnly":false,"repliesCount":2,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"parent":{"__ref":"ForumTopicMessage:message:142443"},"conversation":{"__ref":"Conversation:conversation:142443"},"subject":"Re: Intune Management Extension not installing","moderationData":{"__ref":"ModerationData:moderation_data:217045"},"body":"
The device need to be auto-enrolled in MDM, not manually enrolled. Only with auto-enrollement installation of management extension is triggered.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"146","kudosSumWeight":3,"postTime":"2018-07-19T06:07:16.929-07:00","lastPublishTime":"2018-07-19T06:07:16.929-07:00","metrics":{"__typename":"MessageMetrics","views":40558},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoftintune/category:products-services/category:communities/community:gxcuf89792board:Microsoft-Intune/message:142443/message:217045","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDEzMjowfGludCwzMDczODMsMzA3Mzgz","node":{"__ref":"ForumReplyMessage:message:307383"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:307383":{"__typename":"ModerationData","id":"moderation_data:307383","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:307383":{"__typename":"ForumReplyMessage","uid":307383,"id":"message:307383","revisionNum":1,"author":{"__ref":"User:user:175377"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"parent":{"__ref":"ForumReplyMessage:message:217045"},"conversation":{"__ref":"Conversation:conversation:142443"},"subject":"Re: Intune Management Extension not installing","moderationData":{"__ref":"ModerationData:moderation_data:307383"},"body":"
Is there any way to trigger this with all of my manually enrolled devices?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"82","kudosSumWeight":0,"postTime":"2018-12-28T16:43:12.741-08:00","lastPublishTime":"2018-12-28T16:43:12.741-08:00","metrics":{"__typename":"MessageMetrics","views":36402},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoftintune/category:products-services/category:communities/community:gxcuf89792board:Microsoft-Intune/message:142443/message:307383","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDEzMjowfGludCwzMDczODUsMzA3Mzg1","node":{"__ref":"ForumReplyMessage:message:307385"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:307385":{"__typename":"ModerationData","id":"moderation_data:307385","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:307385":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:175377"},"id":"message:307385","revisionNum":1,"uid":307385,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"parent":{"__ref":"ForumReplyMessage:message:307383"},"conversation":{"__ref":"Conversation:conversation:142443"},"subject":"Re: Intune Management Extension not installing","moderationData":{"__ref":"ModerationData:moderation_data:307385"},"body":"
I believe I have found the answer,
If both MAM user scope and automatic MDM enrollment (MDM user scope) are enabled for a group, only MAM is enabled. Only MAM is added for users in that group when they workplace join personal device. Devices are not automatically MDM enrolled.
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Has the machine synced? Can you see any log files in C:\\ProgramData\\Microsoft\\IntuneManagementExtension\\Logs ?
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No this directory ( IntuneManagementExtension ) does not exist....
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Hi Scott,
\n
\n
maybe have a look at my blog post here:
\n
\n
Deep dive Microsoft Intune Management Extension – PowerShell Scripts
I cover inner workings and troubleshooting of the agent to find such particular issues with installing Intune Management Extension.
\n
\n
Two things to check for agent install issues are event viewer and the Agent MSI install log:
\n
\n
Start event viewer > Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostics-Provider > Admin (event id 1924 and others)
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