Forum Discussion
Intune Management Extension not installing
Has the machine synced? Can you see any log files in C:\ProgramData\Microsoft\IntuneManagementExtension\Logs ?
No this directory ( IntuneManagementExtension ) does not exist....
- Jan 15, 2018
Hi Scott,
maybe have a look at my blog post here:
Deep dive Microsoft Intune Management Extension – PowerShell Scripts
I cover inner workings and troubleshooting of the agent to find such particular issues with installing Intune Management Extension.
Two things to check for agent install issues are event viewer and the Agent MSI install log:
Start event viewer > Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostics-Provider > Admin (event id 1924 and others)
MSI install log:
C:\Windows\system32\config\systemprofile\AppData\Local\mdm\ {25212568-E605-43D5-9AA2-7AE8DB2C3D09}.log
best,
Oliver
- Scott PatersonJan 15, 2018Copper Contributor
Oliver, thanks for the update.
If I look in the appdata\local\mdm folder it is empty
In event viewer I have a number of errors with Event ID 822 ( MDM PolicyManager:Acquiring the merge lock.... ), each ending with "cannot find the file specified", and a number of Event ID 454, Command failure status.
Not sure from your guide what this means or where to look next ?
Regards
- Scott PatersonJan 15, 2018Copper Contributor
I should note that as a test I have deployed a few MSI's to my PC ( Notepad++ and 7Zip etc ) and these appear to install ok.
- Jan 15, 2018
Okay the way the MSI's gets pushed to the machine is the same how the Intune Agent gets pushed down. So basically it should work.
How is your assignment did you use user assignment? In my tests that was the only functional way.