Forum Discussion
Intune compliance issues Windows 11 22H2
We have unboxed several new "HP ProBook 450 G9" devices and connected them to MDM with AutoPilot. We installed these devices and they should be marked compliant based on the settings we have applied to other devices as well. But these devices are all having the same issue with compliance, because they get "Require BitLocker" and "Require Secure Boot" failed.
We have installed all updates, we upgraded these devices to W11 22H2. We have checked but the disk is encrypted and we also checked the steps written on this page https://learn.microsoft.com/en-us/troubleshoot/mem/intune/device-protection/secure-boot-enabled-device-shows-not-compliant.
"manage-bde -protectors -get C:" returns
TPM:
PCR Validation Profile:
7, 11
"Get-Tpm" returns
TpmPresent : True
TpmReady : True
TpmEnabled : True
TpmActivated : True
TpmOwned : True
RestartPending : False
ManufacturerVersion : 7.2.3.0
ManufacturerVersionFull20 : 7.2.3.0
"Get-BitLockerVolume -MountPoint C" returns
VolumeType Mount CapacityGB VolumeStatus Encryption KeyProtector AutoUnlock Protection
Point Percentage Enabled Status
---------- ----- ---------- ------------ ---------- ------------ ---------- ----------
OperatingSystem C: 237,29 FullyEncrypted 100 {RecoveryPassword, Tpm} On
"Confirm-SecureBootUEFI" returns
True
What can we do to fix this?
93 Replies
- rahuljindalBronze ContributorWhat does bitlocker management events says? Also, check the status under DMA in system information.
- josvdsBrass Contributor
Thanks for your response. Not sure what you meen by `bitlocker management events`, but looking at `BitLocker-API` events inside event viewer, I see this:
---
BitLocker Drive Encryption recovery information for volume C: was backed up successfully to your Azure AD.
---
BitLocker Drive Encryption recovery information for volume C: was backed up successfully to your Azure AD.
---
A trusted WIM file has been added for volume C:.
--
BitLocker resealed boot settings to the TPM for volume C:.
--Regarding the MSInfo question, it shows Enabled.
- rahuljindalBronze Contributor
Seems about right. Is the recovery key escrowing in Azure AD?