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josvds's avatar
josvds
Brass Contributor
Jan 18, 2023

Intune compliance issues Windows 11 22H2

We have unboxed several new "HP ProBook 450 G9" devices and connected them to MDM with AutoPilot. We installed these devices and they should be marked compliant based on the settings we have applied ...
Intune
mobile device management (mdm)
Marco_van_Egmond's avatar
Marco_van_Egmond
Copper Contributor
May 03, 2023

I have been testing for a client with the G9 models. I did not get 5 devices compliant at the time. (more I did not test) This was 2 months ago. The customer is now getting in patience. I will turn on the laptops tomorrow and take a look what happens. Are their any special steps I need to take to help you? Also haven't heard any from MS Support on my ticket.

NickEckermann's avatar
NickEckermann
Copper Contributor
May 03, 2023

Marco_van_Egmond 

This seems to be resolved in the March build of Windows 11 21H2. I am unsure when it may have been resolved in 22H2.

We had this issue starting in January and continuing to February. Microsoft recommendation at the time was to continue to reboot the device until it became compliant. ;(

Rudy_Ooms_MVP did some awesome troubleshooting, and you can read the details in his post. 

https://call4cloud.nl/2023/04/are-you-there-intune-its-me-hac/

 

We didn't have the same missing cert issue, because we are on different TPM vendor, he found but still experienced the issue and running the scheduled task over and over or restarting would resolve the issue. We had at one point almost 40% of our devices having this issue. 

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