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Mel_2246's avatar
Mel_2246
Copper Contributor
Oct 19, 2021

Intune Company portal on androids continue to give me an error

I have removed the user and reset him up in the company portal. I continue to get a message "your company needs you to adjust these settings to comply with organizational policies. Set a longer devic...
Intune
CuongTran's avatar
CuongTran
Copper Contributor
Oct 28, 2021
Hi all,
I has resolved this issue, that occurred when I downloaded release Intune version on Google Play.
So, I try to download that version:
https://company-portal.en.uptodown.com/android/download/3941239

And, everything is good.

Wish all have this issue will resolve it success.
Cuong Tran.
  • butitwasworking's avatar
    butitwasworking
    Copper Contributor
    Nov 05, 2021
    I had this issue with a Galaxy Note 10 +and downgrading it to the older version of Intune worked for me too.
    • KurtBMayer's avatar
      KurtBMayer
      Iron Contributor
      Nov 08, 2021
      Info: I joined the beta version of the Company Portal app, and this weekend a new version was released which solves the problem: 5.0.5326.0. After that, all the sudden the device became compliant again by itself. So either join the beta to get the fix sooner, or wait a bit more until it is promoted to a prod release.
      • Habib_Leon's avatar
        Habib_Leon
        Copper Contributor
        Nov 25, 2021

        KurtBMayerHey Kurt, in my case I tried install it the version 5.0.5326.0 but keeps saying the password is no longer enough, do you know if we can modify something in intune to make this one works?

  • Andys100's avatar
    Andys100
    Copper Contributor
    Oct 28, 2021

    CuongTran What is the source of this version you're recommending to download? I am uncomfortable downing loading an app without knowing it's source.

    • CuongTran's avatar
      CuongTran
      Copper Contributor
      Oct 28, 2021

      Andys100 , I was received this version (5.0.5273.0) by IT Admin of my company. 
      You can compare about version note: "5.0.5273.0" with latest on GG Play is "5.0.5291.0". Somethings was changed and issue happening with us. 
      I only just get back to lower version, Surprise, It work!

       

      Cuong Tran.

      • Chanaka Palliyaguru's avatar
        Chanaka Palliyaguru
        Copper Contributor
        Oct 28, 2021
        Also, make sure you disable auto-update for the app.
  • Chanaka Palliyaguru's avatar
    Chanaka Palliyaguru
    Copper Contributor
    Oct 28, 2021

    Thank you. This worked. I had this issue with Samsung Galaxy S10+. I thought it was due to Samsung Knox. 

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